Privacy Policy

Welcome to Olly’s Farm (“we,” “our,” or “us”). We value your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, and share your information when you visit our website and when you purchase our products or services.

1. Information We Collect

We collect several types of information to provide and improve our services:

a. Personal Information

When you make a purchase, register an account, or contact us, we may collect:

Full name
Billing and shipping address
Email address
Phone number
Payment information (processed securely through our payment provider)

b. Non-Personal Information

We may also collect:

Browser type and version
IP address
Device information
Pages visited and time spent on our site

c. Cookies and Tracking Technologies

We use cookies and similar technologies to:

Improve user experience
Analyze website performance
Enable shopping cart functionality

You can manage or disable cookies through your browser settings.

2. How We Use Your Information

We use the collected information to:

Process and fulfill orders
Communicate with you about orders, products, or inquiries
Improve our website and customer experience
Send marketing emails (with your consent)
Comply with legal obligations

3. How We Share Your Information

We do not sell or rent your personal information.
We may share your data with:

Service providers (e.g., payment processors, shipping companies, IT support)
Analytics providers (e.g., Google Analytics)
Legal authorities when required by law

Each third party is required to protect your data and only use it for the purpose for which it was provided.

4. Payment Processing

We use secure third-party payment gateways such as [Stripe/PayPal/WooCommerce Payments].
Your payment details are encrypted and handled only by these providers, in accordance with their privacy policies.

5. Data Retention

We retain your personal data for as long as necessary to:

Fulfill your orders
Provide customer support
Comply with legal or tax requirements

When no longer needed, your data will be securely deleted or anonymized.

6. Your Rights

You have the right to:

Access, correct, or delete your personal data
Withdraw consent for marketing communications
Request a copy of your data
Lodge a complaint with a data protection authority (if in the EU or UK)

To exercise your rights, contact us.

7. Data Security

We implement appropriate technical and organizational measures to protect your information, including SSL encryption and secure hosting.
However, no online transmission is completely secure, and we cannot guarantee absolute security.

8. Children’s Privacy

Our website and services are not directed at children under 16. We do not knowingly collect personal data from minors. If you believe a child has provided us with information, please contact us to remove it.

9. Third-Party Links

Our website may contain links to third-party sites. We are not responsible for their content or privacy practices. We encourage you to review their privacy policies.

10. Changes to This Policy

We may update this Privacy Policy from time to time. The latest version will always be available on this page with the updated date.

11. Contact Us

If you have any questions about this Privacy Policy or your data, please contact us